CASPER 9.9 unable to mount any File Share distribution points

[scharman]

Hi all, just wondering if anyone has had an issue with mounting File share distribution points since the upgrade to Casper 9.9 I have double checked the settings and it fails each time with the below error:

. Any known workarounds?

[scharman]

Support helped me solve it (partially) I updated the RO account password that Casper Imaging uses as there was special characters in it.
Still cant mount the distribution share in Casper admin though

[al_platt]

@scharman Were they AFP or SMB?

I had some issues with 2 AFP distribution points after the 9.9 update. Changed to SMB and works again now.

Al

[lehmanp00]

Seeing this too. We are also having the LDAP Group issue that has been a huge issue. Since the user-authentication for the dist-point is AD; wonder if this is all related?

[lehmanp00]

Can confirm that we are seeing this too. Share is SMB and nothing is mounting.

We also have the VPP/LDAP User Group issue. Since the dist-point login is also an AD user, I wonder if this is all related?

[keaton]

If we are using SMB, do we have the "Workgroup" field filled out?

The JSS asks for "Workgroup or domain of the SMB server" but this is incorrect and should be resolved in the next release. We actually need the workgroup or domain of the users for the RW and RO accounts. This applies when the users are in a different domain or workgroup than the SMB share.

You can also try clearing the Workgroup field and see if that resolves the mounting issue.

Thanks,
Keaton

[lehmanp00]

yes I do have the domain name in that field.

[lehmanp00]

Ok, I removed the domain name from the Workgroup or Domain field and it all works!

[scharman]

Hi, I havent tried this but will give it a shot, the domain of the users is the same domain as the SMB server but I will try clearing out this field and report back

[scharman]

Ok that worked! but yet my RW and RO users are in the same domain as my SMB server, so I wonder why it was still failing for me?

[Jens_Mansson]

Removing Workgroup or Domain works! Thanks @keaton Could it be related to ADFS?

[jconte]

We had our casper share's named to reflect the location and we had to change them by removing the spaces and hyphens to resolve the issue. Worked fine in 9.81, broke somewhere between 9.91

Broken Name: CasperShare - Building
Fixed Name: CasShareBuilding

If you have anything like this, it is worth trying.

Thanks

[robertal]

Thanks! This totally helped us too after going to 9.91. Removing the domain name from the settings in jss did the trick.

[mpittcasd]

I had to change my domain entry from domain.localnet to just domain and it worked after that.

[STW-SHA]

Thanks! We removed the domain.
Is something unknowable but it works.