Casper experience in India

[dpertschi]

For those of you who operate globally, what has your experience been with finding individuals in India that can assume a 'Casper Administrator/Engineer' position, interfacing with US clientele?

Trying to gauge how rare that might be?

[jwojda]

I administer our india site from the States.

[dpertschi]

I'm wondering, if asked by my mgmt., whether or not I'll find that skill set by folks over there in the IT service industry.

[donmontalvo]

If you mean qualifed, there aren't many. Expect to find tons of candidates filling their resumes with buzz/key words and misrepresenting their experience - it's incredible what an incapable person would do to desperately wiggle their way into a Mac position. It's quite comical..vet carefully... :)

Consider time zone and cost. India is a booming market, and while outsourcing companies will cut every corner to save a penny, doing so often causes your best people to accept offers doubling their salary and getting a day shift, or if they are lucky an onshore stint.

If you're looking for Mac developers, know that in early 2012 Apple quadrupled their development outsourcing to Wipro Infotech - consider how good iCloud is now, compared to how horrible MobileMe was before, so easy picking in that area. Hmm...on the other hand, consider how horrible Apple Maps turned out...YMMV. ;)

I spent over a year filling several Mac positions in India - contact me offline for the skinny...

Don
http://linkedin.com/in/donmontalvo

[jhbush]

I trained our Indian Casper Administrator via screen sharing sessions and documentation from JAMF. Like Don said vet the candidates carefully.