Casper Focus numbers not correct

brandonusher
Contributor II

I have a class that has 28 devices in it from a static mobile device group.

On a teachers iPad, it shows 25 students and when refreshed jumped down to 22 students.

On my iPad, it shows 28 students consistently.

Has anyone else had this issue? If so, what did you do to solve it?

1 ACCEPTED SOLUTION

brandonusher
Contributor II

It appears the solution was to uninstall and reinstall Casper Focus on the teachers device.

View solution in original post

1 REPLY 1

brandonusher
Contributor II

It appears the solution was to uninstall and reinstall Casper Focus on the teachers device.