Since upgrading to 9.81 Casper Imaging will not run if we have our Adobe CC Package in the build train. The Defect is D-009846. It is not publicly documented anywhere. If you are using Casper Imaging 9.81 and get stuck at either the Temporary Adobe Account or Casper Imaging splash page and have Adobe CC in your build train it is most likely this bug. Please reach out to your TAM and let them know.