The way we managed to get things working was to convert the original .dmg file that had the CompassCloud.app at the top level to read/write format, so we could add the "Applications" folder and move the CompassCloud.app into there. Converting it back to compressed after making the needed changes seemed to let the .dmg upload and deploy within JAMF Pro without the program thinking it wasn't in the proper location in the file system once delivered.
A little more detailed steps:
- Use Disk Utility (in the Utilities folder on a Mac) to:
- Select Convert from the Images menu in the menubar
- Pick the downloaded CompassCloud.DMG from Compass
- Convert it to Read/Write in the 'Image Format' pop up of menu options
- Save it as CompassCloud converted
- Go back to Finder and
- double-click to mount the CompassCloud converted DMG
- on the mounted DMG, make a new folder entitled "Applications"
- (note you may need to authenticate a couple times as admin to make the changes)
- Drag the CompassCloud app into the newly created Applications folder
- (note this may create a 2nd copy of the app)
- Remove the 'top level' copy of the app (the one outside the Applications folder) after you've verified the copy within the Applications folder.
- Close and eject the mounted read/write DMG
- Back to Disk Utiliy and:
- Choose "Convert..." from the "Images" menu
- Select your modified CompassCloud Converted DMG
- Give this 'updated' version a new name like "CompassCloud 2" in the Save As box
- Change Image Format back over to "compressed"
- Click Convert button
- Quit Disk Utility
- Head into JAMF Pro
- Settings --> Computer Management --> Packages
- New Package with the CompassCloud 2.dmg as the file to upload
- Computers --> Policies
- Build a policy that installs the new package, scope and test.
