Deploying a Cisco WebEx Productivity Tools update, the saved user info (email address, webex server name, webex password) is wiped out. Most endusers don't know their WebEx server name , or how to retrieve it. Some assume that their login is their current email address, but if they originally set up their account under the email address of an acquired company, then the Tool may still need to be set up under that address. I've looked for ways to deploy this tool and retain that info (~/Library/Containers/com.microsoft.Outlook/Data/com.cisco.WebEx Productivity Tools.plist) but launching the new version of the app resets that file. Does anyone deploy Productivity Tool updates without needing to have endusers retrieve their WebEx info from the conf.cfer site? Thanks.
