Posted on 11-21-2023 03:31 AM
Hi everybody,
An app was broken on my machine, so I deleted it manually (perhaps that was a mistake).
Now, if I go this way:
Computers > Search Inventory > my MacBook > History > Mac App Store Apps
The app still appears under the list of "installed apps," even though I deleted it. How can I update that list?
Best regards,
Floh
Solved! Go to Solution.
11-21-2023 10:05 AM - edited 11-21-2023 10:05 AM
The history tab will just show you that an app successfully installed from Jamf Pro, not that it was removed locally. Update Inventory (Open Terminal on the device and run: sudo jamf recon) on the device and look in Computers > Search Inventory > Your MacBook > Inventory > Applications. Does it still show in that list?
Posted on 11-21-2023 06:28 AM
The app may be reinstalling itself as it is still listed in the scope of that application, you can remove the machine from the scope of the specific application
11-21-2023 10:05 AM - edited 11-21-2023 10:05 AM
The history tab will just show you that an app successfully installed from Jamf Pro, not that it was removed locally. Update Inventory (Open Terminal on the device and run: sudo jamf recon) on the device and look in Computers > Search Inventory > Your MacBook > Inventory > Applications. Does it still show in that list?
Posted on 11-22-2023 12:40 AM
Hi everybody. Today, the app was reinstalled. Yesterday, I performed the following steps:
However, there have been no changes up until today. How can I force an installation? Sometimes, it takes a very long time for an application to be installed, which can be frustrating for new users who have just received a new MacBook. :/
@Nicholaus: Thank you for your hint. Didn't know the command 'jamf recon'), will do that next time. So this updates the inventory list? I canno test that now because as I just wrote the app is reinstalled.
Best regards,
Floh