Configuration Profile to Set Lock Screen isnt working

stephaniemm77
Contributor II

So I have a configuration profile set up, and configured Require Passcode to Unlock Screen and I have it set to never. But when I log on to the machine, it doesn't seem to be correct. When I look in the system settings, it is set to "immediately", which is the complete opposite of what I want. Why are these settings completely contradicting each other, am I completely missing something here?

Screenshot 2024-06-12 at 11.03.39 AM.png

Screenshot 2024-06-12 at 11.05.53 AM.png

3 REPLIES 3

kacey3
Contributor II

I just discovered the same issue on one of my computers. I have successfully sent this profile to 350+ other computers, but we have found two computers that have the opposite effect. I would love to find out why. 

The two affected computers are the only ones that we have (with this Configuration Profile) that are running MacOS 14.5.0, so maybe it's a bug between Jamf and Sonoma?

I should have updated, I spent hours with JAMF we were able to replicate it. They said they would be working on the issue, but I have not heard anything, I suggest putting in a ticket with them to let them know the issues are happening with other people's environments. 

FWIW, there's a workaround in this thread: DON'T Require Password After Screen saver begins o... - Jamf Nation Community - 301593

Tested and confirmed as working.