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Question

Configuration Profile to Set Lock Screen isnt working

  • June 12, 2024
  • 3 replies
  • 35 views

stephaniemm77
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So I have a configuration profile set up, and configured Require Passcode to Unlock Screen and I have it set to never. But when I log on to the machine, it doesn't seem to be correct. When I look in the system settings, it is set to "immediately", which is the complete opposite of what I want. Why are these settings completely contradicting each other, am I completely missing something here?

3 replies

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  • Contributor
  • 150 replies
  • July 18, 2024

I just discovered the same issue on one of my computers. I have successfully sent this profile to 350+ other computers, but we have found two computers that have the opposite effect. I would love to find out why. 

The two affected computers are the only ones that we have (with this Configuration Profile) that are running MacOS 14.5.0, so maybe it's a bug between Jamf and Sonoma?


stephaniemm77
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  • Author
  • Contributor
  • 68 replies
  • July 18, 2024

I just discovered the same issue on one of my computers. I have successfully sent this profile to 350+ other computers, but we have found two computers that have the opposite effect. I would love to find out why. 

The two affected computers are the only ones that we have (with this Configuration Profile) that are running MacOS 14.5.0, so maybe it's a bug between Jamf and Sonoma?


I should have updated, I spent hours with JAMF we were able to replicate it. They said they would be working on the issue, but I have not heard anything, I suggest putting in a ticket with them to let them know the issues are happening with other people's environments. 


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  • Contributor
  • 150 replies
  • July 18, 2024

I should have updated, I spent hours with JAMF we were able to replicate it. They said they would be working on the issue, but I have not heard anything, I suggest putting in a ticket with them to let them know the issues are happening with other people's environments. 


FWIW, there's a workaround in this thread: DON'T Require Password After Screen saver begins o... - Jamf Nation Community - 301593

Tested and confirmed as working.