Configure HPJetdirect option from Jamf?

emarks
New Contributor

Hi! We have been having some issues deploying printers, specifically that some of our printers require the HPJetdirect - Socket protocol to be selected, yet there seems to be no way to do this in Jamf. Any guidance?

3 REPLIES 3

dlondon
Contributor III

I'm fairly certain that Jamf will do that. Could you explain your process for deploying printer settings so we can understand what is missing?

mainelysteve
Valued Contributor

@emarks Have you tried using socket://printer-ip for the device uri?

2cf93bebc2f9406b9008f49daa7901e9

I'm surprised lpd can't work in this situation. Have you tried that?

dlondon
Contributor III

It's a while since I made a printer but the first part is:
- Install the correct driver
- Create a local printer on a test machine that points at the IP, DNS Name or print server queue (preferable)

There's no Jamf involvement at this stage.

You can then go into CUPS on the local machine and fine tune the configuration of the printer.

Once everything is working as you want, open Jamf Admin (on that machine) and click Add printers button. This will upload the printer settings.

When you deploy this printer you deploy the same driver package you installed as well as the Printer.

I used to use hpjetdirect all the time when we had windows print servers without papercut. When we moved to papercut we just have lpd as the protocol.

I just realised you can do this all in the web interface too. I think I still prefer doing it locally first as you can see if it's working how you want before uploading the settings