Hi All! I've recently run into the issue of users receiving an admin popup when trying to print. Of course I've found the solution of adding the users to the printer admin group. My main question is two-fold. 1. Is there a better way to do this, with... View more
We use a mac mini as our print server. Initially we had our printers set to default to black and white but administration wanted that changed to default to color. I made the appropriate changes in CUPS but our user devices are still defaulting to b&w... View more
I seem to be having an issue with printing in Big Sur in our labs. We have AD printers and I have always set them up using lpadmin. Since upgrading to Big Sur, The only ones that can print, or the ones that log into the Macintosh and are admins on th... View more
Hi! We have been having some issues deploying printers, specifically that some of our printers require the HPJetdirect - Socket protocol to be selected, yet there seems to be no way to do this in Jamf. Any guidance? View more
We have a Xerox VersaLink B605/B615 Multifunction Printer and want to deploy their software but the flat, signed installer package Xerox provides has an installer plug-in that prompts the users to choose the printer from a network scan. It also insta... View more
Hey so just wondering if anyone has a tutorial on how to install printer drivers with jamf. I inherited a jamf environment with no documentation. The existing printer drivers are of a type "pkg" but the ones i download from xerox are "dmg" or "man" f... View more
Anyone else having issues with printing on Big Sur? Many docs won't print and throw this errorError-invalidfont Updating the PPD file for the printer and changing the TTRasterizer line in the PPD file from Type42 to None, and then deleting and reinst... View more
Is it possible to use the Jamf Printer settings to print directly to the Windows Print queue? I am currently setting the Device URI to "lpd://xx.yy.zz" but we want to change it to the windows print share but I cannot find any information on how to do... View more
Hello everybodey,In our company I have to install the Follow Me printers for all Macs via Jamf. I already created a policy for the printer, now I should know how to create the printer via a script at the user. I know that it works with lpadmin but it... View more
I have searched for a discussion about this and not find this problem, so I am raising a new twist on and old issue. I am trying to advertise some printers in Self Service and cannot get the drivers. I have uploaded the ppd files and I have policies ... View more
I'm not sure when this happened, but we have recently tried adding a new printer to our iPads using a Jamf Profile, but it will not work with a host name. It requires an IP address. We dug into the code and found that it is hard coded into the Java t... View more
Hi all, Somehow I am unable to install this driver from Apple website: https://support.apple.com/kb/dl1867?locale=en_US We use Papercut as our printer management, but we are unable to proceed due to the driver issues. Even the PPD driver from Ricoh w... View more
Hi all, We've been using a fairly regular method to setup printers for macOS 10.15 Catalina and below by doing the following:- pushing the Brother driver pkg (we only use Brother printers)- mapping the printer with adjusted details like the queue bei... View more
Anybody know why JAMF Admin is lying to me and claiming there are no printers mapped on the computer? I downloaded the Ricoh / NRG drivers, installed , then selected the driver when adding printer through system preferences. Prints fine, but JAMF Adm... View more
I'm attempting to deploy Canon's Uniflow follow me printing service. Adding the print driver is easy enough and I can map the printer and add it via jamf admin. The issue I'm having is that the "URL" of the printer (LPD/LPR) is unique for each user a... View more
Hey guys, we have been installing printers via Self Service scripts. These scripts work well and printers perform as expected. We are blessed to have the same model printers at all locations. Workflow: Push the Xerox Altalink drivers to the machines ... View more
During JNUC2020 I opened my BIG MOUTH (I do that some times) and mentioned that I manage my Network Printers with Jamf Self Service. It seems that many people want to know my secret sauce for making this happen. So I promised a write up. Time to make... View more
I have a policy that adds a local admin account to a 10.15.6 computer. The account gets created successfully but the account is not added to lpadmin group. As such, using the credentials doesn't allow a printer to be added. running dscl . -read /Grou... View more
I installed a printer via self service, and it installed fine. Afterwards I went in and removed the printer manually, but the option isn't coming back up in self service to install the printer again. I'm assuming I missed a setting in the policy when... View more
I recently was successful in adding printers through Jamf/Confguration Profiles. Unfortunately, while trying to send a job, I get the dialog box saying "Microsoft Word is trying to print to a locked printer". When I look on the System Preferences the... View more
I didn't know about this until yesterday. If folks have ever felt daunted when they go to HP's driver web site to look up a given printer model, choose their macOS version only to find the only option is HP Easy Start, don't lose hope. Some folks (li... View more
I'm rebuilding the network from the ground up and as part of that, the subnet structure has changed. All the static IPs of our printers need to be updated on end user machines. Is there an easy way to do this, or will I just need to redeploy all the ... View more
I have three MacBook Pros all having the same issue. I have been able to add all the necessary printers to each except one. On this one when I go to select the PPD file, the PPD file is greyed out. Now each laptop has two administrator accounts. One ... View more
Hi, We have a copier refresh coming and I wanted to add all of the copiers to self-service. I was going to create the .rtf files but just realized I'm not sure of the names of the settings or the options for each of them. It is about 11 different mod... View more
I've read several posts of techs using Jamf Admin to capture the already-installed printer and then "packaging" the driver to run on the same policy. I then put both printer and printer driver in same policy to push out. I first install upload the DM... View more
Hey Everyone, So I'm trying to migrate printers from our old casper JSS to the new Jamf Pro JSS and I understand I'm going to have to create each of them manually which at this point I'm okay with (despite there being over 100 lol) but what I don't w... View more
Hi, As mentioned above, I installed the print queue using the PPD file. However, it's still printing BW unless I change the colour options in CUPS to 'Colour' instead of 'Default'. Is there any script I need to run to make this happen? Please let me ... View more
Hi, I have students that are reporting printers are not showing up on their iPads. I have created a configuration profile and added the Printers with IP address and scoped out to devices. I go and check the device in the system and it shows as having... View more
Hey all! Is anyone else seeing this? We have the global Xerox print driver 5.4.2 installed and all the finishing options no longer work on devices running macOS 10.15.3. Prior to this most recent macOS update they were working fine, now no matter wha... View more
Does anyone know if it's possible to lock managed printers? I've noticed some users removing managed printers and then trying to re-add them because the printer "wasn't working". We add our printers via IP, and our users tend to attempt reinstalling ... View more