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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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Pushing default printer settings

We use a mac mini as our print server. Initially we had our printers set to default to black and white but administration wanted that changed to default to color. I made the appropriate changes in CUPS but our user devices are still defaulting to b&w...  View more

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lpadmin group

I seem to be having an issue with printing in Big Sur in our labs. We have AD printers and I have always set them up using lpadmin. Since upgrading to Big Sur, The only ones that can print, or the ones that log into the Macintosh and are admins on th...  View more

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Configure HPJetdirect option from Jamf?

Hi! We have been having some issues deploying printers, specifically that some of our printers require the HPJetdirect - Socket protocol to be selected, yet there seems to be no way to do this in Jamf. Any guidance?  View more

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Xerox Printer driver install tutorial

Hey so just wondering if anyone has a tutorial on how to install printer drivers with jamf. I inherited a jamf environment with no documentation. The existing printer drivers are of a type "pkg" but the ones i download from xerox are "dmg" or "man" f...  View more

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Big Sur Printing Issues

Anyone else having issues with printing on Big Sur? Many docs won't print and throw this errorError-invalidfont Updating the PPD file for the printer and changing the TTRasterizer line in the PPD file from Type42 to None, and then deleting and reinst...  View more

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Windows Print Server

Is it possible to use the Jamf Printer settings to print directly to the Windows Print queue? I am currently setting the Device URI to "lpd://xx.yy.zz" but we want to change it to the windows print share but I cannot find any information on how to do...  View more

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Install Follow Me Printer

Hello everybodey,In our company I have to install the Follow Me printers for all Macs via Jamf. I already created a policy for the printer, now I should know how to create the printer via a script at the user. I know that it works with lpadmin but it...  View more

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HP Printer Drivers

I have searched for a discussion about this and not find this problem, so I am raising a new twist on and old issue. I am trying to advertise some printers in Self Service and cannot get the drivers. I have uploaded the ppd files and I have policies ...  View more

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AirPrint on iOS

I'm not sure when this happened, but we have recently tried adding a new printer to our iPads using a Jamf Profile, but it will not work with a host name. It requires an IP address. We dug into the code and found that it is hard coded into the Java t...  View more

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Jamf, Printers, AirPrint and macOS Big Sur

Hi all, We've been using a fairly regular method to setup printers for macOS 10.15 Catalina and below by doing the following:- pushing the Brother driver pkg (we only use Brother printers)- mapping the printer with adjusted details like the queue bei...  View more

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Printers / JAMF Admin

Anybody know why JAMF Admin is lying to me and claiming there are no printers mapped on the computer? I downloaded the Ricoh / NRG drivers, installed , then selected the driver when adding printer through system preferences. Prints fine, but JAMF Adm...  View more

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Canon Uniflow username prompt

I'm attempting to deploy Canon's Uniflow follow me printing service. Adding the print driver is easy enough and I can map the printer and add it via jamf admin. The issue I'm having is that the "URL" of the printer (LPD/LPR) is unique for each user a...  View more

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Self service Printers

I installed a printer via self service, and it installed fine. Afterwards I went in and removed the printer manually, but the option isn't coming back up in self service to install the printer again. I'm assuming I missed a setting in the policy when...  View more

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Locked Printer Help

I recently was successful in adding printers through Jamf/Confguration Profiles. Unfortunately, while trying to send a job, I get the dialog box saying "Microsoft Word is trying to print to a locked printer". When I look on the System Preferences the...  View more

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Helpful tip on dealing with HP printer drivers

I didn't know about this until yesterday. If folks have ever felt daunted when they go to HP's driver web site to look up a given printer model, choose their macOS version only to find the only option is HP Easy Start, don't lose hope. Some folks (li...  View more

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Printer Static IP Address Change

I'm rebuilding the network from the ground up and as part of that, the subnet structure has changed. All the static IPs of our printers need to be updated on end user machines. Is there an easy way to do this, or will I just need to redeploy all the ...  View more

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Unable to Select PPD File for Printer Installation

I have three MacBook Pros all having the same issue. I have been able to add all the necessary printers to each except one. On this one when I go to select the PPD file, the PPD file is greyed out. Now each laptop has two administrator accounts. One ...  View more

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Adding Printers and Presets through Jamf

I've read several posts of techs using Jamf Admin to capture the already-installed printer and then "packaging" the driver to run on the same policy. I then put both printer and printer driver in same policy to push out. I first install upload the DM...  View more

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Printer Migration from Casper to JAMF Pro

Hey Everyone, So I'm trying to migrate printers from our old casper JSS to the new Jamf Pro JSS and I understand I'm going to have to create each of them manually which at this point I'm okay with (despite there being over 100 lol) but what I don't w...  View more

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Printers dropping from iPads

Hi, I have students that are reporting printers are not showing up on their iPads. I have created a configuration profile and added the Printers with IP address and scoped out to devices. I go and check the device in the system and it shows as having...  View more

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Xerox drivers broken in 10.15.3?

Hey all! Is anyone else seeing this? We have the global Xerox print driver 5.4.2 installed and all the finishing options no longer work on devices running macOS 10.15.3. Prior to this most recent macOS update they were working fine, now no matter wha...  View more

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Lock Managed Printers

Does anyone know if it's possible to lock managed printers? I've noticed some users removing managed printers and then trying to re-add them because the printer "wasn't working". We add our printers via IP, and our users tend to attempt reinstalling ...  View more

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