I've been seeing an issue where my Zoom for IT client opens the sso page in Safari when zoom is first opened on a new users device. My plist for zoom settings seems to be set correctly to use the embedded browser in the client but it continues to open a browser window when trying to login to SSO in zoom. This only started a few months ago from what I can tell, or perhaps it is only since we started updating to 11.4.
I've since tried edited all the setting in the plist, however it still keeps opening a web browser when the user attempts to first login to SSO.
Anyone else seeing this or have a work around?
Solved! Go to Solution.
Just got a reply back from Zoom on this:
"It seems there is a conflict between the "EnableEmbedBrowserForSSO" and "ForceSSOURL". They seem to be triggering at the same time, causing the system browser to open automatically. I noticed when viewing the desktop client (before I allowed the browser to redirect back to the client) that the desktop client will continue towards opening the embedded browser as expected.
I have a case opened with engineering to see if the issue lies with Big Sur or recent desktop versions, so we know how to move forward with a fix. The issue does not seem to be present on Windows, hopefully this helps us narrow down the cause and provide a quick resolution."