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Creating a Smart Group for all devices that have a Modem

nbrookes
New Contributor

Posted on ‎10-27-2016 08:02 AM

I feel like this should be fairly easy to setup. I have just not been able to get it working.

I have a bunch of iPads, some of which are equipped with LTE. I want to create a Smart Group that grabs all the devices that have 4G. This can be the iPhones and iPads.

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4 REPLIES 4

millersc
Valued Contributor

Posted on ‎10-27-2016 08:17 AM

Are you using the Smart Group criteria "Cellular Technology"? There are 4 options for that under my JSS. CDMA/GSM/None/Not Available.

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millersc
Valued Contributor

Posted on ‎10-27-2016 08:44 AM

Are you using Smart Group criteria "Cellular Technology"? I'm seeing 4 options there.... CDMA/GSM/None/Not Available.

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nbrookes
New Contributor

Posted on ‎10-27-2016 08:44 AM

Yes, I am using the criteria "Cellular Technology". Then I set the option to "CDMA" but none of my iPads that are CDMA show up. If I add an "or" opperator to include "GSM" a single iPads of the dozen shows up.

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millersc
Valued Contributor

Posted on ‎10-27-2016 09:22 AM

Do you see cellular information in the devices inventory information? If you are, sounds like a bug and you should reach out to your TAM to verify it.

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