Hello,When our students graduate we offer the option for them to keep the devices. We wipe and delete them from JAMF when they sign them out during the final days of school. Once we do this if they restore from an iCloud Backup, all of our configurat... View more
I am receiving the "Unhandled exception" error when I attempt to install Apple Classroom on ANY MacBook. This is via VPP. I cannot find anywhere that someone else has had this error for apps. I have already shuffled around licenses to VPP accounts to... View more
In Patch Management Spotify is indicating that version 1.2.43.420 is the latest version even though 2 newer versions have been released since that one. Can this be fixed to display the correct latest version. View more
Good afternoon,We are currently testing the Compliance Editor and have deployed the CIS Level 1 benchmark to three test devices via Jamf Pro. The benchmark appears to be fully implemented on these devices. However, the 'Sonoma CIS Benchmark Level 1 A... View more
Greetings ProgramsWith the upcoming macOS Sequoia, do you know if there are any profile keys or MDM commands that can control Apple AI services, or disable them (for example Siri)?Thank you! View more
Hi all,We use NinjaOne RMM alongside Jamf PRO for remote management of our MacOS devices, and in order to provide remote support we use the NinjaOne remote access app (NC Streamer).It requires these permissions to run:I've created a configuration pol... View more
Scenario is this tried to add macbook to ABM via Apple configurator 2 it worked but checked mdm server it shows correctly, but when we boot macbook, after the wifi connection it doesn't redirect to the policy pop-up via jamfpro can anyone face with t... View more
I'm running an on-prem instance of Jamf Pro 11.5.1 and still testing getting packages uploaded to our File Share distribution points before jumping to the next version. When we upload packages using either Jamf Sync or Directly to the SMB share, they... View more
Hi! New to Jamf and discovering all the APIs! I wanted to find out if there is an API command to Unenroll an iOS device from Jamf? I can see that we have a Deletes a mobile device enrollment profile by ID API, does this have the same result of removi... View more
Hello,I am looking to see if anyone has a way to have Responsdous Lockdown Browser to be able to install and auto-update when a new version is released. This would be used for the schoology and college board (AP) versions of the application. This app... View more
We have the Microsoft SSO plug-in Configure and deployed to all managed clients, upon initial sign-in or after sometime, signing into Microsoft Teams is blocked and end users are unable to sign-in to Teams, when we unstop the configuration profile fr... View more
We ran into an issue where one of the higher-ups within our organization was having printer troubles and one of our technicians remotely logged into their Mac with the managed admin credentials. The higher-up took issue with this as the user's accoun... View more
Hello everyone,Anyone know if there is a good comparison between Jamf and Intune somewhere - what each environment can/can't do and how long things take to accomplish in the different environments?In this case, it applies primarily to Mac. But iOS ca... View more
Hi, We have a custom colour set for Word which is in .xml format which we copy to a location but we're looking for a way to set this as default. The set as default option is on the design ribbon in word. I have tried using composer to capture changes... View more
Got this message in Jamf pro server tools in the Tomcat tab after upgrading to 11.4.1: Error: failed to start the server: could not find the service named "Tomcat8". But the Apache Tomcat 9.0 service is running. Is this a "cosmetic" error. Gui versio... View more
Hello Nation!Coming across a weird Jamf bug where some devices are having their user and location information disappear. For context, we fill in this information manually upon enrolling computers. Has anyone seen anything like this in their environme... View more
There is a user who has an unencrypted internal drive. His jamf profile should be requiring him to enable FileVault. However, we he restarts or logs out of his device, he is not prompted for FileVault to be enabled. He is already enrolled in jamf but... View more
Hello, Jamf Nation! I’m excited to share a project that I believe could bring significant value to our community—App Auto-Patch. Designed for macOS application management, this tool leverages the power of swiftDialog and Installomator to streamline t... View more
Hello,First time, long time.My organization has decided to move away from Carbon Black in favor of Falcon. I used CrowdStrike's directions and successfully created a config profile and a policy. Both have been tested and are working. My predecessor h... View more
Hi all!Wondering if anyone has seen this, I generally have 2 local accounts on our MacBooks, one standard user and one administrator, both have secureToken. The MacBook is idling in the logon screen (took logoff from the OS), connected to network, Ja... View more
Hello All! Looking for some advise from anyone who has had experience with Microsoft Intune for macOS MDM. I feel every organization gets the question, "Why are we paying for Jamf when we could use Intune?" Well that conversation has finally come aro... View more
Hi there, What permissions would a Jamf Pro standard user account need to have to only be able to add or remove users from static groups using Jamf Pro API? View more
Hello!What is everyone's take on recommended execution frequency for app updates such as Google Chrome when using installomator?I see everywhere online states to do Recurring check-in as a trigger and execution frequency as ongoing. Wouldn't it make ... View more
Hi all,I'm planning to use Software Updates in Jamf Pro for our MacOS users. I see there's an option to download the updates but defer installation and the ability to enter an integer for number of deferrals. How are these deferrals measured? Is ther... View more
Hello, Using hybrid joined Azure, we appear to have an issue with our Conditional Access configuration between Jamf and Entra. We have configured Jamf Device Compliance with a Compliance Test Group and an Application Group, the connection verificatio... View more
Hello all! For many months now, the audit log for EVERY one of the computers on my instance show 'Viewed FileVault Encryption Key' with my username. I am somewhat new to JAMF but a moderate technologist generally and have recently taken over the Syst... View more
Hello Everyone,In preparation for the JAMF Laps rollout and the depreciation of the MacOS admin account static PWs, I was hoping to get some headway on converting all the local admin accounts that have been created upon enrollment to be MDM-enabled. ... View more
With recent IOS updates, the "Bringing Devices Together" settings reverts to default despite users toggling it off. This is problematic because some users carry both a work phone and a personal phone while on duty. The person may toggle off this sett... View more
Hello,I am currently working on integrating macOS local accounts with Azure AD accounts. Is this feasible?I'm having difficulty locating the appropriate documentation to guide me through the setup process.Additionally, we are exploring Jamf Pro as pa... View more