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Dazed and Confused

  • June 8, 2017
  • 3 replies
  • 28 views

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Hey Folks. I am a total newbie in Apple and JAMF. I just started working at my position a few days ago and never even heard of Casper Suite prior to that. I will be obviously educating my self on it, but in the mean time, perhaps someone can give me some pointers to where I should start digging. Appreciate it in advance.

So I tried to image a Mac and didn't work as expected. I used the local distribution point and the imaged deployed quickly and everything looked good. I logged in and it was added to AD, some software was installed, but a number of applications were not installed. I tried again, same result. I thought may be there is a problem with the local distribution point and I am not versed enough to understand it, so I tried imaging it for the main server at HQ, using their image for their site. Same result, added to AD, some apps installed, a number of them were not.

What might be causing this? PS. The engineer at HQ imaged a Mac yesterday and all went as expected. No issues at all.

Thank you,
FS

3 replies

treybach
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  • New Contributor
  • June 8, 2017

A good place to start are the videos available at http://www.jamf.com/resources/ along with the online Jamf 100 course: https://www.jamf.com/training/100/

Welcome to JamfNation!


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Also helpful are the logs on client machines...

/var/log/jamf.log


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  • Contributor
  • June 9, 2017

Logs sir, logs..