DEP and Prestage Enrollment

Quan_nong
Contributor

Hi All

I've just started to test DEP and would like some of your advice. When we enrol one of other Mac's using DEP and Prestage, it doesnt install any of the policies that are triggered at Enrollment? Am I doing something wrong?

3 REPLIES 3

mark_sampers
Contributor

Did the computer already exist in your Jamf Pro Server? If it did, try deleting the computer from the Jamf Pro Server before going through the prestage enrollment process. Good Luck.

blackholemac
Valued Contributor III

I would go in and check the logs on the policies. Did the logs claim that the policy had already been run on that machine? If they attempted to run and failed, what error messages were produced? Is enrollment otherwise successful on the machine?

easyedc
Valued Contributor II

I've also seen this in my recent transition testing to DEP. It seems like it's not running a full recon of the computer on DEP enrollment, sort of just putting a place-holder in for me. The end result is that if I don't pass a

sudo jamf recon

once it boots, policies that are scoped to all computers excluding, say 10.13 if it's a new 10.13 box, apply to it.