DEP Enrollment not completing - Jamf Pro 10.6.2

tak10
Contributor II

We just upgraded to 10.6.2 JAMF Pro and first two computers that is going through the setup process via DEP / Prestage enrollment is not completing.

I'm at the the screen after you enter the LDAP credentials to proceed and it's on the "Contacting enrollment server and configuring your Mac." screen for more than 15 minutes and counting.

(I will edit this post, if it ever completes).

Anyone else seeing this behavior?

3 REPLIES 3

tak10
Contributor II

I can't enroll using jss.company.com:8443/enroll either. It technically enrolls to JAMF Pro but it shows "Unmanaged" for some reason. 19f85b195dc4410a94f3a6e62aee06fc

a_stonham
Contributor II

Might be worth updating your MDM Push certificate.

tak10
Contributor II

I've restarted the servers and started to work again. Not sure the root cause was. I'm running JAMF 10.6.2 on MySQL 5.6 with MyISAM storage engine which JAMF recommends to go to InnoDB so not sure if this is causing the issue.