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Deploy CrowdStrike agent on iOS through Jamf Pro - URGENT!!!

kabiradvani
New Contributor

Posted on ‎08-24-2023 04:54 PM

I am trying to install CrowdStrike agent on an iPhone (iOS) but keep running into errors. 

Steps taken: 

1. CrowdStrike app is pushed out to iOS via 'Mobile Device Apps' + Managed Distribution - Successful 

2. Created a configuration profile for mobile devices. Content Filter payload configured. 
Filter Type - Plugin 

Identifier - com.crowdstrike.falconmobile

Filter WebKit - Unchecked 

Filter Socket - Checked 

Under Custom data, I have key/value mapping I got from CrowdStrike that contains the following key/value pairs: 

user_email$EMAIL
hostname$SERIALNUMBER
skip_legalTrue
cloud_id<REDACTED>
customer_id<REDACTED>
provisioning_token<REDACTED>

The application installs but when I open the application and click "Get Started" I see the following error - Crowdstrike missing deploymeny profile ios. Content Profile does not exist. 

Can someone help? 

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Rbarber
New Contributor

Posted on ‎04-19-2024 08:25 AM

Was this ever resolved? We would like to do the same. 

Thanks

Bobby

 

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mciv
New Contributor
In response to Rbarber

Posted on ‎08-30-2024 08:06 AM

Hi,

I was able get Crowdstrike app working on an ipad through JAMF.  The information that kabiradvani posted was a starting point but I needed to add in a few items for the Crowdstrike app to successfully and transparently active our JAMF managed ipads.  

Steps taken: 

1. CrowdStrike app is pushed out to iOS via 'Mobile Device Apps' + Managed Distribution; Device level and install immediately

2. Created a configuration profile for mobile devices

2a. Content Filter 

  • Filter Name: CrowdStrike Falcon
  • Filter Type: Plugin 
  • Identifier: com.crowdstrike.falconmobile
  • Organization: <information from your Security team managing the Crowdstrike subscription>
  • Socket Filter: Enabled
  • Under Custom data, key/value mapping I got from the mobile config file our Security team generated from the Crowdstrike subscription, contains the following key/value pairs: 
user_email$EMAIL
hostname$DEVICENAME
skip_legalTrue
cloud_id<REDACTED>
customer_id<REDACTED>
provisioning_token<REDACTED>
mdm_device_id<REDACTED>
grouping_tags<REDACTED>
 
2b. Notifications
  • CrowdStrike Falcon + Bundle ID: com.crowdstrike.falconmobile
  • Apple generic + Bundle ID: com.apple.notificationsettings.<REDACTED>
  • Generic Apple + Bundle ID: com.apple.notificationsettings
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