I have an issue with registering macbooks in Company Portal.
Everything is setup as described in the tech paper for device compliance:
https://learn.jamf.com/bundle/technical-paper-microsoft-intune-current/page/Integrating_with_Microso...
All worked fine for months:
While enrolling a device Self service opened the Policy for (Microsoft device compliance payload --> register computers with azure active directory)
This opened Company portal and registered the device.
Unfortunately it now fails everytime. The user can log in successfully but gets a "couldn't add your device" error"
I have no idea where to search, since all settings involved haven't been altered.
Underneath is the log I get from Company Portal.
Any ideas what to search for and where?
I already created a ticket towards Jamf.
2023-10-12 08:42:52.912 | telemetry | 35658 | TelemetryManager.swift: 173 (sendEvent(featureArea:type:eventTitle:duration:result:target:location:resultData:error:context:workflowData:clientRequestId:shouldSanitizeStrings:)) | ReceivedEvent: The event that would have otherwise gone to telemetry is:
eventTitle: TracedError
location: WorkplaceJoinLibrary.swift:fetchDeviceId(completion:):73
errorMessage: [WorkPlaceJoin] deviceIdWithTenantIdentifier - failed to retrieve valid registration information!
result: Failed
featureArea: Diagnostics
context: Error getting device id from WPJ library
durationMs: 0
errorCode: -100
errorDomain: com.microsoft.workplacejoin.errordomain
target: com.microsoft.ssp.workplaceJoin
eventName: InAppProcess
