Devices are getting policies too late (like after 1 day or more)

idkwtd
New Contributor

Hi, happy new year to everyone!!

I have a complicated problem, when I create any policy (packages, scripts etc.) with any trigger method (ongoing, once per a computer etc.), devices are not getting policy before 1 day or more. 

When I try to get the policy with sudo command like "sudo jamf policy -id XXX", it says "No policies were found for the ID XXX". I can see the policy on Self Service but when I try to install (trigger method selected as ongoing), it says "This item is no longer available".

Screenshot 2024-01-03 at 18.08.06.png

I tried to change apache certificates, giving more RAMs to apache but nothing works.

I found that when I restart DMZ server's apache service, it is working fine. 

What should I do? any suggestions?

 

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