Devices not in use - how do you handle them? Delete object?

Valued Contributor

In our .EDU environment we have stacks of devices not currently in use.
We typically enroll student devices with a generic account and then mass assign using MUT or manually in Jamf console.

Examples are:
- staff left the organization
- student moved from grade to grade or building to building
- enrollment changed
- and others

Devices which we do not use we erase so they are ready to be enrolled again (typically). We do not erase device from Jamf inventory.

I know this may skew our reporting on device compliance, app install, etc.

How do you handle these situations.


Release Candidate Programs Tester

Personally, if we have equipment that is not in use, but it's something that may get used again, I leave the records in Jamf. I will usually added those items to a static group called something like "Pending Assignment" and then exclude that group from other policies / smart groups / reporting, so that the numbers don't get skewed. For whatever reason, I don't like removing items that we will likely use again, even though it really doesn't matter as long as they are still enrolled in Apple Business / School Manager.