Editing in JSS doesn't stick

New Contributor III

Maybe I'm missing something straightforward, but whenever I edit any details (computer names, user name, location) the change does not stick. The field always reverts back to the pre-edited state.

Anybody else experienced this? We're running 9.97.


New Contributor III

When you make changes, are you clicking on the Save button under them, or are you just clicking on Done in the bottom right? You have to click on Save first and then you can click on Done. I've done this a few times myself and then wondered why my changes weren't going through. The Save button is a much smaller button so sometimes people don't see it. See attached screenshot. 7d42edbf972747839cf35667fe8a2b3e

Contributor II

Are you clicking "Save" or "Done" after making changes?

Contributor II

I've had this happen to me sporadically. I'll hit the edit button, type in a username and do an LDAP lookup. Once I hit save, it will spin forever(screenshot below). If I click the Done button and check the device again, sometimes the changes will be saved and sometimes they won't. I'm also on 9.97.

Valued Contributor II

We have seen a defect in saving LDAP info on iOS devices in the last hot fix versions, and possibly back to 9.97
We will do an LDAP lookup, information populates correctly, click SAVE button which is followed by a spinning cog that never resolves.
We noticed that the data does eventually save despite the endless spinning cog, so we always waited a few seconds and then after click done verified that the info saved.
We only observed this on the LDAP user info page.
I am happy to say this appears to be fixed in 9.98.