Editshare Fails to launch

Contributor II

I'm troubleshooting an issue with Editshare on Catalina.

I have two labs of Macs that need to run this and about half work fine the other half don't

On launch I get a dialogue prompting to check Console to Terminate:

In Console I see the following message from tccd:

Prompting policy for hardened runtime; service: kTCCServiceAppleEvents requires entitlement com.apple.security.automation.apple-events but it is missing for ACC:{ID: com.editshare.connect, PID[20703], auid: 1557260864, euid: 1557260864, binary path: '/Applications/EditShare Connect.app/Contents/MacOS/EditShare Connect'}, REQ:{ID: com.apple.appleeventsd, PID[307], auid: 55, euid: 55, binary path: '/System/Library/CoreServices/appleeventsd'}

This sounds like I need a PPPC profile for the App that enables Automation for Apple Events

or does it mean my existing PPPC and System Extension profiles relating to this App are not loaded correctly on the affected Macs?