Email notification of policy error in 9.32

Aaron
Contributor II

This is probably an obvious one, but I can't find it, or any mention of it.

In v8 I had it set up so if a policy failed for one reason or another, I would receive an email notification. It would seem that since upgrading to v9 I've lost that. I still receive notifications for when certain Smart Groups change, so I know the email config is working.

I have "Error occurs when policy runs" ticked in Notifications, and the policy is showing as "Failed" in the logs.

1 REPLY 1

scottb
Honored Contributor

When we went from 8.73 to 9.32, we had a few issues. One was the emails. Some showed up, some not. Ironically, the emails that never worked were the "restricted software" notifications which was broken. Once we upgraded, those started coming in, but others stopped.
I went in and turned them all off and then back on again, and I think after doing that a couple times, it finally seems to work. There was no real rhyme or reason to it.

Also, other settings got ticked off that were previously on. It's a good idea to check them all again.