Empty .userdelay.plist file but user keeps getting the Management Action prompt

donmontalvo
Esteemed Contributor III

Ok, so a once per computer policy is set to allow deferral. If a user selects a deferral, the /Library/Application Support/JAMF/.userdelay.plist file is updated with the expected key/value pair and array with user's selections. The deferred time comes, user runs the policy, and the key is removed from the file.

User is getting the deferral prompt once a day. We confirmed the file is empty, and the computer is not in scope for the policy. A colleague confirmed that there are no other policies with the deferral option.

Anyone else seeing this? Posting here for now, may open a ticket if the issue continues and we can't find the culprit.

TIA

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https://donmontalvo.com
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