Enable/disable iTunes store option greyed out

TechSpecialist
Contributor

I feel i'm sooo close on this one, but I miss some crucial information to get this one sorted.

I have some macs enrolled in JSS that show the options to enable the iTunes Store being greyed out
057ee0a6b4c14454adcf809526a40592

I have NO IDEA how this happened in the first place, and I'm not able to fix it.

I have tried to clone one of my own com.apple.iTunes.plists, opened it in a Plist Editor, made the changes. Did the /usr/bin/plutil -convert xml1, uploaded the plist to my custom plist section in a config profile and so far all looked fine, but as soon as i scope it out to a mac, it really messes up the Music App, the whole iTunes store app slection completely dissapears!

I must be doing something wrong, but I can't figure out what.

I also find this:
https://github.com/jamf/Jamf-Nation-Managed-Preference-Manifests/blob/master/com.apple.itunes.manifest

And i think it holds a clue to the solution, but I don't know how to use it and/or combine it all to make it work.

Ideally i would like the option to still be greyed out, but instead of ticked un-ticked.

Please please anyone... send me in the right direction?

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