Error: myApp.pkg is not available on the HTTP server

Chinchy1017
New Contributor

Hi Everyone,

First time posting here so please forgive any lapses in etiquette! I've recently inherited a Jamf estate at my work place and whilst I've recently been trying to deploy a .pkg out, keep running in to this particular error message and I don't have the skills/knowledge to resolve it so was hoping that one of the gurus here could lend a hand. Payment would be in eternal gratitude.

My Error Message:

Downloading myApp.pkg...

Downloading https://euc1-jcds.services.jamfcloud.com//download/9c26e394fec944e1a7dde6f5aa5e7537/myApp.pkg...

Error: Package was not successfully downloaded. 400

The network connection was interrupted while downloading the package from https://euc1-jcds.services.jamfcloud.com//download/9c26e394fec944e1a7dde6f5aa5e7537/myApp.pkg. Attempting to reconnect...

Downloading myApp.pkg...

Downloading https://euc1-jcds.services.jamfcloud.com//download/9c26e394fec944e1a7dde6f5aa5e7537/myApp.pkg...

Error: Package was not successfully downloaded. 400

Error: myApp.pkg is not available on the HTTP server.

 

Steps I've taken so far to try to resolve

- Clearing out the JAMF download folder with

sudo rm -rf /Library/Application Support/JAMF/Downloads/*.*

 

- Changing permissions on the .pkg with 

sudo chmod -R 755 /path/to.pkg

 

- Rebuilding the package

 

- Uploading from server instead of local machine (was getting desperate at this point)

 

- Deleted and recreated policy

 

I'm currently out of ideas, so any input would be appreciated. 

 

Thanks Everyone!

3 REPLIES 3

JevermannNG
Contributor II

Which Version of Jamf Pro do you use? Did you Update the Jamf Server recently?

How did you upload the PKG to the Jamf Server, via Jamf Admin, Web-Browser?

How large is the PKG file?

JasonFrank2010
New Contributor II

I'm experiencing the same issue upgrading from 10.41.1 to 10.46.1 ---  I have been reluctant to go further in my upgrades until I can resolve this issue, even though 10.49 just released...

Any suggestions from the community would be helpful...

peak_sleep
New Contributor

I have this same problem. Were you able to find a solution?