Error: The package (xyz.pkg) could not be found

New Contributor

I randomly face an issue where a client machine is unable to locate packages / scripts during the 'Thin Imaging' process. Here is a blurb from two of the logs.. you will see that packages are installing fine, then it errors on a single package, and is unable to find subsequent packages/scripts:

Log 1:
[STEP 8 of 47] Copying Java 2013-004.pkg... Installing Java 2013-004.pkg... Successfully installed Java 2013-004.pkg. [STEP 9 of 47] Copying Java 7 Update 25.pkg... Installing Java 7 Update 25.pkg... Installation failed. The installer reported: dyld: DYLD_ environment variables being ignored because main executable (/System/Library/PrivateFrameworks/Install.framework/Resources/runner) is setuid or setgid
installer: Package name is Java 7 Update 25
installer: Installing at base path /
installer: The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.) [STEP 10 of 47] Error: The package (KBLang-English-R1.dmg) could not be found. [STEP 11 of 47] Caching package... [STEP 12 of 47] Error: The package (OSDefaultMenuBar-V1.0-R1.dmg) could not be found. [STEP 13 of 47] Error: The package (Silverlight5.1.20513.0.pkg) could not be found.

Log 2: [STEP 13 of 47] Copying Silverlight5.1.20513.0.pkg... Installing Silverlight5.1.20513.0.pkg... Successfully installed Silverlight5.1.20513.0.pkg. [STEP 14 of 47] Installing Symantec Endpoint Protection-v12.1-R2.dmg... Filling User Home Directories from /Volumes/Symantec Endpoint Protection-v12.1-R2/Users/enroll... Filling User Templates from /Volumes/Symantec Endpoint Protection-v12.1-R2/Users/enroll... Closing package... [STEP 15 of 47] Error: The package (ThinImageTag-v1.0-R1.pkg) could not be found. [STEP 16 of 47] Error: The package (VLCMediaPlayer-v2.0.6-R1.dmg) could not be found.

Has anyone ever experienced this? The issue seems to come and go, so I'm thinking it may be network related. Thanks for any help.


New Contributor II

Ya, i have had that a couple times.
The latest time was because the pkg was not a flat pkg. if it wasn't made in composer, i would try that.

The other option is in the SymLink in /Library/Webserver/Documents is broken. Make a new alias to the share and place it in that location and it fixed my issue.