Exchange server error on iPad

mpittcasd
Contributor

I'm running into an issue with some new iPads where the connection to our Exchange server gives an error after the iPad is set up through the pre-stage enrollment. Nothing has been changed in the configuration profile for the Exchange settings or on the server that should cause any issues; on existing deployments email is working fine and on the iPads in question they can access OWA. Is anyone else having this problem? I'm not sure what else to check, and I don't think I can change from pre-stage enrollment on these devices.

ETA: Our network admin turned off ActiveSync for all accounts trying to hunt down a problem which ended up affecting all of my iPad users. Just in case this is helpful for anyone from the future.

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