External SuperDrive Issue


We have recently revoked admin privileges on employee laptops. The latest issue I am working on is CD/DVD ROM access. I had an employee complain about the DVD player not working and can't import songs into iTunes. I remoted in - CD and DVD mount OK. I could look at the files on the discs. Importing CD into iTunes stops after a few seconds and trying to play a DVD in the DVD Player app or VLC results in an error.

I log in with an admin account and CD imports fine into iTunes and DVD player works. Log back in as the user and iTunes is working great and so are is DVD playback. What is going on here? I might have to try seeing what gets modified with FSMonitor on a newly imaged machine when I am logged in as admin and pop a DVD in. Just wanted to see if anyone else has seen this issue.