FileVault 2 Enabled User Set. but FileVault 2 Partition Encryption State: Not Encrypted

user-IUsJxvLxeb
New Contributor III

I have had users follow the Apple procedures to enable FileVault 2  but on a few the Partition Encryption State still shows not encrypted even though than the users ID is showing as a FileVault 2 Enabled user.   Also of note there are no other local accounts on the system.  Any thoughts on what might be causing this?  

2 REPLIES 2

wrinks
New Contributor II

I'm also experiencing the same thing.

david_edgar
New Contributor III

I also see this on a few devices in our Jamf Pro cloud instance. Essentially this is what we see, and the user gets prompted for credentials as if it's asking for FileVault to be unlocked.ssfilevault.png