FileWave for a Mostly Windows Environment

New Contributor III

I apologize if this is borderline off-topic AND/OR if this topic has been beaten to death.

Presently, I work for an all-Windows shop of about 250 devices. (There is a lone MacBook Pro, with a potential for some iOS devices to accompany it, but as far as anyone knows, these are likely one-offs for the development department and not likely the beginning of a trend of Apple adoption.)

We are presently considering FileWave. I'm a huge fan of JAMF, but alas, we are a Windows shop first and foremost. We're looking for FileWave to accomplish much of what JAMF does for Macs and iOS, but on the Windows side of things. We just had a technical sales demo and we came away impressed. Of note, both my IT director and server/network admin are vehemently opposed to adopting SCCM and are similarly skeptical of Microsoft Intune. That all being said:

  1. Is there anything we should know about FileWave before proceeding?

  2. Are there any alternatives that we should consider (given that we are 99.9% Windows) instead?

  3. Is there anything we should do or consider before pulling the trigger on FileWave?

Any insight would be most helpful here!


Valued Contributor III

I’m actually going to use Jamf’s own arguments to recommend a different toolset altogether. If you need a good windows shop product consider SCCM+intune. That combo is obviously highly optimized for Windows devices to manage it Microsoft’s way and has very rudimentary iOS management tools if needed for a small population of iOS devices. Since it is made by Microsoft and uses AD, you can’t really get better control than that. Filewave (while a good product) tries to manage everything and really doesn’t specialize on any of it.

New Contributor

I use ManageEngine Desktop Central at one of my customers and have been fairly happy with it. It is pretty light-weight and the best part is that it includes automated patch management for MS + 3rd party patches. Very much a set-it and forget it solution thus far.

I should mention this customer is small (< 50 machines), but it should scale fine. It also supports Macs, though not as well as JAMF.

Contributor II

I second the recommendation of ManageEngine Desktop Central. The folks who manage the Windows fleet of 800+ devices at my university started using it about a year ago and have been very pleased with it. I'm fortunate to specialize in Apple devices, so I don't work with it, but it seems to be Jamf-like, from what they describe.