Graphics Not Installing From PreStage

[BrandonAmos]

We are looking at utilizing Jamf Setup Manager to make enrolling devices easier. I tried installing the graphics for the setup manager and it will not load when going through the setup manager. I have verified that it is packaged correctly and it is assigned in the PreStage but it is still not seeing them. I have had similar problems in the past when trying to upload them in the prestage but now want to get this fixed due to trying this new way of enrolling the devices. I have confirmed that it is not installed on the computer after enrollment.

[williamsad]

PreStage Packages require a signing certificate which is possibly the issue that you are experiencing.

Here is documentation to assist with this: https://learn.jamf.com/en-US/bundle/technical-articles/page/Creating_a_Signing_Certificate_Using_Jam...

[howie_isaacks]

I was about to give the same response. I can confirm that this fixed the same issue for me a few years ago when a package in PreStage was not getting installed.