GSX Com Error 1001

johnklimeck
Contributor II

Just got approved for GSX account, and input all necessary info into GSX pane in JSS and getting:

Communication Error 1001 - the connection failed to complete the communication with the server

?

3 REPLIES 3

RobertHammen
Valued Contributor II

Make sure your GSX account is web-enabled. Best to open an escalation or provider chat in GSX and confirm.

Otherwise, any proxy or firewall between your JSS and the Internet?

johnklimeck
Contributor II

cool will do.

yes, firewall between JSS and internet, which ports have to be open?

johnklimeck
Contributor II

done, escalated. Happens on several Macs, so it must be network / firewall, and / or my account permissions.