GSX Connection

Caleb_Anderson
New Contributor III

Hi,
When we setup Casper we had the GSX connection working. But i've just noticed the data hasn't been syncing. So I thought i'd check my connection, and alas it's not working. I've attached screenshots of my error message. I've just sent away to Apple for my signed certificate because the only information I could find on here was authenticating with a certificate. Does anyone have any thoughts?

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5fc91cc5bac94dc3b17d3612b138e00f

3 REPLIES 3

endor-moon
Contributor II

> What should i do if i get an error code AUTH.UPL.003 in response?

Your soldTo was configured to use New generation wsdl. So your are not allowed to use legacy wsdl.

Found this on:

https://gsxwsut.apple.com/apidocs/prod/html/WSFaq.html?mkt_tok=3RkMMJWWfF9wsRovv6XBZKXonjHpfsX84uwrT%2Frn28M3109ad%2BrmPBy634cCWp8na%2BqWCgseOrQ8l1wMV9asTM0VqKI%3D

lee_smith
Contributor

Hey @kingscollege

Apple has changed the way we communicate with the GSX. JAMF sent out an email back in April:

I performed the following:

1.) Created my GSX account. This was difficult for us but we got it all straightened out.

2.) Verified our account had the following permissions:
-- "Can Access Web Services"
-- "Can Check Coverage/Warranty"

3.) Create your Apple Certificate
-- https://jamfnation.jamfsoftware.com/article.html?id=26
-- https://gsxwsut.apple.com/apidocs/prod/html/WSFaq.html,

--- Note: Create your Cert via Casper. It will be a lot easier. I created mine using Apple's instructions and how to go through an extra step. If you need the command, I have it thanks to @yellow

--- Note: Some Casper Instances may have an known bug.

4.) Email gsxws@apple.com with the following information:
-- Subject: GSX New Generation WSDL On-boarding Request
-- Message Content: -- GSX Sold To account number
-- Primary IT contact’s name
-- Primary IT contact’s email
-- Primary IT contact’s phone number
-- Static outgoing server IP address sending requests to GSX production
-- Static outgoing server IP address sending requests to GSX UT
Apple Channel Manager

5.) They will send you a cert.
-- Note: I received word back that it will take two to four weeks for my IP Address to be whitelisted

6.) Import the cert into Casper

7.) Wait on Apple to whitelist your IP

Resources:

https://jamfnation.jamfsoftware.com/article.html?id=26

https://jamfnation.jamfsoftware.com/discussion.html?id=17568

https://gsxwsut.apple.com/apidocs/prod/html/WSFaq.html?mkt_tok=3RkMMJWWfF9wsRovv6XBZKXonjHpfsX56O4tWK%2B%2BlMI%2F0ER3fOvrPUfGjI4ES8ZhI%2BSLDwEYGJlv6SgFTbDBMbZ5yrgIWRY%3D

Email from JAMF: Email was sent out April 14, 2015

endor-moon
Contributor II

@ lee.smith

Thanks for posting this, very helpful.