Help rolling out Filemaker Pro Update

[JAMFNoob]

Hey Everyone!

Currently the macs in my environment have FM Pro v 18.0.3 and I am trying to upgrade them to 19.4.2.

I tried deploying the update pkg on my test machine but got an error. I tried the pkg for v 19.1.2 and got the same error again, this one - 

Installation failed. The installer reported: installer: Package name is FileMaker Pro 19.1.2.219 Updates
installer: Installing at base path / installer: The install failed. (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. An error occurred while running scripts from the package “FileMaker Pro 19.1.2.219 Updates 4.pkg”.)

Does anyone have any tips or workarounds on how to deploy this? I am using the logic that since this is just an update pkg and not install of the program itself, it will not need the license file packaged.

Thanks

[pbenware1 · Accepted solution]

Unless I'm mistaken, you need to install the full version of FMPro 19, not an update.  Since forever, FileMaker update releases require that the same major version already be installed.

In other words, you can't go from 18.x to 19.x using an update package; you first need to install a licensed version of 19.x, then any subsequent updates for FMPro 19 can be installed.