how can I force a restart or ensure that the update is fully applied without needing

venom85jojes
New Contributor

Hello,

We frequently encounter situations where Zoom updates in the background, but users don’t restart the application to apply the updates. I know Zoom updates automatically in the background, but how can I force a restart or ensure that the update is fully applied without needing the user to manually restart it?

Is there a way to automate this process or ensure the app relaunches after an update? What steps should I be taking to address this?

Best Regard,

Jojes

4 REPLIES 4

jamf-42
Valued Contributor II

JAMF Mac Apps Catalog.. set custom End User Experience 

Shyamsundar
Contributor III

if you are using Mac Apps to update Zoom, go to End User Experience and set Post update action as displayed

below

Screenshot 2025-01-28 at 09.50.07.png

 

 

agungsujiwo
Contributor II

Hi @venom85jojes ,

If you mean that the Zoom app updates in the background without you enforcing update policies through Jamf, you can create a script to force close the Zoom app upon login, ensuring the update is applied when the app is reopened.

pkill -f "zoom.us"

Add the script, create a policy, and set up a Smart Group for devices that are not on the latest Zoom version.

If you mean to force update and restart, then enter from @jamf-42 @Shyamsundar  is the right choice for you.

piotrr
Contributor III

...and even if you are not using Mac Apps to distribute the app, you can simply scope a Mac Apps definiton to a smart group defined as all computers that already have the app.