How do you request MDM features to Apple?

Contributor II

I'm wanting to request MDM feature to Apple so that the MDM vendor like JAMF can implement in their product. Where do I go to report these features?

I've seen contact Apple's communication channel but not sure where to place these feature request. The enterprise AppleCare account manager told me to put a ticket in and have them convert to feature request but it seems tedious to put a support ticket in for feature request to be placed.


Valued Contributor

I file bug reports in RADAR for feature requests. Dunno if it's appropriate to do so, but thats my tactic. Essentially I make the bug a missing feature.

Contributor II

Many feel filing a RADAR is an instant black hole.

@tak10 Your AppleCare account manager is correct. Probably the best way to submit a feature request is through and submit a new case. Make clear it's a feature request in your comments. A tech will submit the FR for you to engineering if they're clear on the use case. Have done a few this way with success. Most other routes I've tried I feel have fallen on deaf ears.

Contributor III

Dear Tim,

We use this thing called "MDM" and ...