Imaging mid 2012 Airs

[Team]

Seeing a large number of mid 2012 MacBook Airs with the following error in Casper Imaging: "Casper Imaging could locate any drives for imaging". The Hard Drive exists for sure, I can see it on hardware tests and as a boot option but behind the error message dialog box I stated about the Macintosh HD doesn't appear on the desktop. Any ideas?

[alexjdale]

Is the drive encrypted in any way? The drive shows up and is mountable in Disk Utility?

[Team]

Nope, searched for file vault and encryption, not turned on. Mountable in Disk Utility

[gregneagle]

Do you really mean Mid-2012 (MacBookAir5,1 and 5,2) or Mid-2013 (MacBookAir6,1 and 6,2)?

The Mid-2013 MacBook Airs have a different disk controller than earlier models, which has caused some problems for software coded to look for SATA disks. See this thread: http://deploystudio.com/Forums/viewtopic.php?id=5019 for an issue with Deploy Studio that sounds suspiciously similar to what you describe.

If you do really mean Mid-2012 MacBook Airs, then just ignore me! (and I have no idea what might cause your issue)

[Team]

Yes using the Mid-2012 (MacBookAir5,1 and 5,2). Thx anyway