Inventory preload

sleblanc
New Contributor

Hi fellow admins,

It's the first time I have to update our iPad inventory since the release of Version11.0.1-t1698068630 and I'm encountering a problem:

It applies changes to the information, such as username, but won't remove the iPads I had deleted from the list. There are no error message concerning the .csv upload. I've tried several times, with different browsers to no avail.

Is it a known issue and is there a workaround?

Thank you

 

Suzane

1 REPLY 1

McAwesome
Valued Contributor

Isn't that how it's supposed to work?  The upload is additive.  It shouldn't be removing things just because they weren't in the most recently uploaded CSV. 

It shouldn't matter if old devices are listed since the Inventory Preload is only going to be applied if they somehow get re-enrolled.  That can actually be beneficial if you have a distributed team where some people forget to ask to have devices released before they surplus them.