IOS devices not updating inventory

dnayes
New Contributor III

Hello,

 

I am having an issue where my IOS devices (phones and iPads) are not updating inventory or updating any commands. All of my Macs however are running inventory just fine.  Most devices stopped doing inventory roughly a week ago however a handful continued for a few more days, and one single iphone ran inventory yesterday. I updated our on-premise jamf server, but this has not fixed anything. Any advice would be appreciated.

 

Thank you,

1 REPLY 1

Ashok_A
Contributor

Did you notice anything under the failed commands?

Were there any recent changes made by another admin to the Mobile Device Inventory Collection settings under Settings > Device Management > Inventory Collection > Inventory Collection Frequency?