IOS Enrolled Device will not Authenticate Outlook, Teams, etc

ethamzy1
New Contributor

We are new to JAMF, so hoping some of you have had this experience and can provide some insight.  We have successfully enrolled and IOS Apple iPhone 12 via JAMF and all apps have installed.  When I log into MS Authenticator it allows me to authenticate without issue, but when I then try to sign into Outlook or Teams it fails:

Error Code:  53003

 

I believe that we have some kind of compliance policy in our InTune environment that is preventing me from authenticating, but looking for some confirmation, and possible options to a solution.

Thank you all in advance.....

1 REPLY 1

piotrr
Contributor

Does it help to wait a moment? 

What do your azure sign-in logs say about the failure, there could be a longer text description of error 53003 in there.