iOS Lost Mode-No Lost Message

Sandy
Valued Contributor II

Hi All,
Just a heads up:
We have had a couple incidents of iPads in lost mode, and on the device there is no Lost Message (as we are used to seeing), and the home button appears to be non-responsive. Once we realized they were in lost mode by looking in jamf, we were able to disable lost mode successfully
Easy to head down the wrong troubleshooting path if you don't notice.
We updated to JamfPro 10.17 last week (on Prem)

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