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Question

iOS MDM Showing different amount of devices than the Smart group

  • March 4, 2014
  • 1 reply
  • 6 views

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We've recently had our iPad rollout and I've added the profiles and associated Smart group to my dashboard.

I have 2 sets of groups of which both have 1 profile assigned to them, Staff and Student.

In total for Student assigned devices, we have 179, the Smart group says it has 179 members so that's all ok. Although when I look at the Profile on my dashboard, the Student profile says it has deployed to all 179 with 10 remaining devices, I am also having the same issue with the Staff group of iPads.

After a restart of the JSS this morning, I watched it for awhile and it seemed to fluctuate between having all 179 devices with 10 remaining, to 178, 177, 176 with 10 remaining back to 179 with 3 remaining and 7 failed. Then back to 179 with 10 remaining.

I also have 2 smart groups set up to report if any of these Staff or Student devices have not got their respective MDM profile installed, both groups are reporting 0 devices with no profile.

Any insight would be awesome guys, cheers!

1 reply

cdenesha
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  • Honored Contributor
  • March 6, 2014

I'm sorry - what specifically are you asking?