iOS - Self Service and deploying apps

New Contributor III

To curb some downloading issues from students last year, we are trying to use a self-service only method of installing apps. This means that the app store is not available on the iPads and students can only get apps from Self-Service.
This is working great for free apps.
But I also need to distribute paid apps and this is what isn't working.
An example is an app called "Read2Go." It's $19.99 and we bought 8 licenses for it. I make it available in self-service but only scope it to the kids that are supposed to have it.
When I check the log for the kids that the app is scoped to, I have this error:
"Pending - Application is not available to install" and the app never installs.

Last year I would assign a VPP app to a student and it would just automatically show up. For some reason this doesn't work this maybe this is part of the issue as well. I don't know. I do know that i need to be able to distribute Paid apps and nothing is working. So I'm hoping the JAMF brain trust has some answers.


Valued Contributor

Sounds like they didn't finish the VPP2 process.