Our apple push certificate had expired for a day and since we renewed it our iPads are not receiving any comments remotely and any push command says: error "The JSS has received a feedback error from the APNs Server". No commands are reaching the iPad and we are not able to manually reset or connect to iTunes. I have seen a couple of posts regards running commands on Macs but how can we reconnect these iPads to the server?
That honestly is very bad because you’re stuck in a chicken and egg situation. If MDM connection is blown by an expired cert, re-enrollment is the only way you can get it back on an iOS device is reenrollment in some form (assuming the new push cert is functional).
On Macs, You have SSH and the management account fall back on as a means of communication to your fleet. iOS uses pure MDM as the only means of command and control. If MDM is broken than your only option is to manually re-establish a connection to MDM in whatever form that may take. if MDM is broken than your only option is to manually re-establish a connection to MDM in whatever form that may tech