iPhone deleted from Jamf in error and now stuck on activation lock

jonathanbennett
New Contributor

Hi,

 

I accidently deleted an iPhone from Jamf without first removing the MDM from the phone. The phone is now locked to a generic account thats password was stored within Jamf. Is there a way to recover the deleted phone in Jamf?

 

 

1 REPLY 1

AtillaTheC
Contributor II

I've had some success with apple configurator 2 restores. You can always open a ticket with Apple Business to get it unlocked if that doesn't work. Just need a receipt or sometimes a SS of the device in ABM works.