Posted on 01-20-2020 02:25 AM
Hello,
I have 2 issues that I think have the same root cause.
I enabled Lost Mode on an iPod and is now in lost mode. I have sent the 'found' command but the device doesn't seem to be connecting to the WiFi network to receive the message.
Also I have a iPad that the teacher forgot the unlock code for, again it isn't displaying that it is connected to the network and therefor the change passcode command isn't being received.
Posted on 01-20-2020 02:26 AM
Sorry forgot to say before I sent - thanks for any help on this.