Issues Editing Config Profile

[DaneAbernathy]

I am having issues with editing random configuration profiles in Jamf Pro. 

When I click the name of the profile in the list of profiles, the details of the profile will load. When I click 'Edit' at the bottom, I just get a never ending spinning progress ring and the 'edit' page never actually loads.

Has anyone else experienced this? I tried to search for the topic, but its such a generic search I couldn't find anything related to this specific thing.. 

[howie_isaacks]

On and off for about a year, I have had problems editing the scope of profiles using Safari. At the moment, I can edit scope of profiles with Safari, but it is slower than editing with Chrome. I was told that this is related to a product issue that Jamf is investigating. My hear sinks every time I hear "product issue".

[mvu]

Jamf - PI119962

PI119962

When accessing Jamf Pro via Safari, there is a noticeable delay when typing in the search field when scoping to specific computers, mobile devices, or users.

I use Chrome for scoping. It's faster for me.

[DaneAbernathy]

So, I can't even edit the profile at all.

When I click edit, I get the rotating progress ring and nothing ever loads. This happens whether I am on the Option, Self Service, or Scope panes. Is this still a part of this PII?

[DaneAbernathy]

So, I can't even edit the profile at all.

When I click edit, I get the rotating progress ring and nothing ever loads. This happens whether I am on the Option, Self Service, or Scope panes. Is that the experience you get when you try to edit a profile?

About half of our profiles are affected.

[howie_isaacks]

Currently, with Jamf Pro 11.15.1, I am not having issues with scoping profiles. I hope the same will be true for everyone else.