Jamf cloud Actions button does not work.

[PaulHazelden]

I am working on new groups of Macs, and in order to get Apple Remote Desktop to work, I have to select the Smart group and the View the members, then I hit the Action Button, in there I send a remote command and tell them all to allow ARD access. However when I hit the Action button all I get is a twirling blue icon, and nothing happens.

Makes no difference if I switch to a different browser, or a different computer on a different network. 
Any Suggestions as to what is broken? or something I can fix? 

[jamf-42]

Quick test and all goes through and I see 'EnableRemoteDesktop' MDM command pending, then done.

Does it work on an individual device rather than Mass Action? 

Not used ARD in.. a long time, but back in the day I've always scripted ARD via kickstart (many many examples) this one is old, but gives you an idea.. https://themacadmin.com/2009/08/12/script-enable-remote-management-ard/

EDIT: ran Mass Action again.. and get the same issue.. spinning blue thing.. 

[PaulHazelden]

Individual devices only have the option to disable it not enable it, which suggests it is on, but it isnt.
For some weird reason even though I use the kickstart script, the Macs will not share their screen until I have sent an Enable Remote Desktop command from my Jamf server. I think this is an Apple thing, requiring the MDM to issue the command.
But the spinning blue thing is frustrating, because it tells you nothing.

[obi-k]

Just ran into this today. I couldn't remote into one of our Macs. I sent the Disable Remote Desktop command twice. Then sent an Enable Remote Desktop command. And it connected magically.

[PaulHazelden]

I opened a ticket, and they asked me to try it with 5 macs, and it worked, then I pushed it to more, at ten Macs it took a min to launch the page, and a bit longer with twenty.
Since then I have had no reply from them. But it is back working, maybe a little slow.